Billing questions: firstname.lastname@example.org
Any other questions: email@example.com
Q: What to do if my email messages are unanswered?
A: We do answer all emails as soon as possible! If a spam filter filters out our emails at your side, we cannot do too much. If you do not receive an answer to your email within 24 hours, please check your spam folder, you may find our email there. Or you may want to try contacting us from another email address. (of another email provider). If nothing helps you may try to send us another email with your question, provide a fax number, and we will answer your question via fax.